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Member feedback, corrections, and questions – the club is listening.
Tell the Club What You Found
The club runs on shared experience, so if a venue treated you differently than our review suggested – a changed welcome, a slow payout, a term that moved – let us know. Member feedback is one of the best ways we keep the board accurate, and we genuinely read and act on it.
What We Cannot Handle For You
We are an independent review club, not a casino, so we cannot access your account, release a payout, or clear a verification hold. Anything involving your balance or ID checks must go through the venue’s own support – though if they let a member down, we want to know that too.
How to Reach Us
Email is the best way to reach the club, and a real person reads every message. We aim to reply within two business days.